{"id":7928,"date":"2025-09-30T15:56:13","date_gmt":"2025-09-30T13:56:13","guid":{"rendered":"https:\/\/www.crms-care.com\/?page_id=7928"},"modified":"2025-10-27T11:09:12","modified_gmt":"2025-10-27T10:09:12","slug":"documentation-logiciel","status":"publish","type":"page","link":"https:\/\/www.crms-care.com\/en\/documentation-logiciel\/","title":{"rendered":"Documentation\/ Logiciel"},"content":{"rendered":"<div id=\"intro\"  data-column-margin=\"default\" data-midnight=\"dark\" data-top-percent=\"4%\" data-bottom-percent=\"4%\"  class=\"wpb_row vc_row-fluid vc_row full-width-section vc_row-o-equal-height vc_row-flex fond-intro\"  style=\"padding-top: calc(100vw * 0.04); padding-bottom: calc(100vw * 0.04); \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer using-image\" ><div class=\"row-bg viewport-desktop using-image using-bg-color\"  style=\"background-image: url(https:\/\/www.crms-care.com\/wp-content\/uploads\/2025\/04\/fond-C-n3-2-scaled.png); background-position: center center; background-repeat: no-repeat; background-color: #ffffff; \"><\/div><\/div><\/div><div class=\"nectar-shape-divider-wrap\" style=\" height:60px;\"  data-height=\"60px\" data-front=\"\" data-style=\"curve\" data-position=\"bottom\" ><svg class=\"nectar-shape-divider\" aria-hidden=\"true\" fill=\"#f5f5f5\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 1000 100\" preserveaspectratio=\"none\"> <path d=\"M 0 0 c 0 0 200 50 500 50 s 500 -50 500 -50 v 101 h -1000 v -100 z\"><\/path> <\/svg><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div id=\"fws_6adc4a72cdec6\" data-midnight=\"\" data-column-margin=\"80px\" class=\"wpb_row vc_row-fluid vc_row inner_row vc_row-o-equal-height vc_row-flex vc_custom_1747353587991 encart-solution\"  style=\"\"><div class=\"row-bg-wrap\"> <div class=\"row-bg\" ><\/div> <\/div><div class=\"row_col_wrap_12_inner col span_12  left\">\n\t<div  class=\"vc_col-sm-3 wpb_column column_container vc_column_container col child_column padding-5-percent force-desktop-text-align-left inherit_tablet inherit_phone\"   data-shadow=\"small_depth\" data-border-radius=\"15px\" data-overlay-color=\"true\" data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" ><div class=\"column-bg-overlay-wrap column-bg-layer\" data-bg-animation=\"none\"><div class=\"column-bg-overlay\"><\/div><div class=\"column-overlay-layer\" style=\"background-color:#ffffff;  opacity: 0.8; \"><\/div><\/div>\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div class=\"img-with-aniamtion-wrap center\" data-max-width=\"125%\" data-max-width-mobile=\"default\" data-shadow=\"none\" data-animation=\"none\" >\n      <div class=\"inner\">\n        <div class=\"hover-wrap\"> \n          <div class=\"hover-wrap-inner\">\n            <img loading=\"lazy\" decoding=\"async\" class=\"img-with-animation skip-lazy\" data-delay=\"0\" height=\"1080\" width=\"1080\" data-animation=\"none\" src=\"https:\/\/www.crms-care.com\/wp-content\/uploads\/2025\/09\/Design-sans-titre-24.png\" alt=\"\" srcset=\"https:\/\/www.crms-care.com\/wp-content\/uploads\/2025\/09\/Design-sans-titre-24.png 1080w, https:\/\/www.crms-care.com\/wp-content\/uploads\/2025\/09\/Design-sans-titre-24-300x300.png 300w, https:\/\/www.crms-care.com\/wp-content\/uploads\/2025\/09\/Design-sans-titre-24-1024x1024.png 1024w, https:\/\/www.crms-care.com\/wp-content\/uploads\/2025\/09\/Design-sans-titre-24-150x150.png 150w, https:\/\/www.crms-care.com\/wp-content\/uploads\/2025\/09\/Design-sans-titre-24-768x768.png 768w, https:\/\/www.crms-care.com\/wp-content\/uploads\/2025\/09\/Design-sans-titre-24-140x140.png 140w, https:\/\/www.crms-care.com\/wp-content\/uploads\/2025\/09\/Design-sans-titre-24-100x100.png 100w, https:\/\/www.crms-care.com\/wp-content\/uploads\/2025\/09\/Design-sans-titre-24-500x500.png 500w, https:\/\/www.crms-care.com\/wp-content\/uploads\/2025\/09\/Design-sans-titre-24-350x350.png 350w, https:\/\/www.crms-care.com\/wp-content\/uploads\/2025\/09\/Design-sans-titre-24-1000x1000.png 1000w, https:\/\/www.crms-care.com\/wp-content\/uploads\/2025\/09\/Design-sans-titre-24-800x800.png 800w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-9 wpb_column column_container vc_column_container col child_column padding-5-percent inherit_tablet inherit_phone\"   data-shadow=\"small_depth\" data-border-radius=\"15px\" data-overlay-color=\"true\" data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" ><div class=\"column-bg-overlay-wrap column-bg-layer\" data-bg-animation=\"none\"><div class=\"column-bg-overlay\"><\/div><div class=\"column-overlay-layer\" style=\"background-color:#ffffff;  opacity: 0.8; \"><\/div><\/div>\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<p>Connexion \u00e0 votre espace CRMS<\/p>\n\t<\/div>\n<\/div>\n\n\n\n\n<div class=\"wpb_text_column wpb_content_element  nouveaute-crms\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<p><a style=\"color: #009fe3; font-weight: bold; text-decoration: underline;\" href=\"http:\/\/crmsftp.crms91.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Connexion \u00e0 votre espace CRMS<br \/>\n<\/a><\/p>\n\t<\/div>\n<\/div>\n\n\n\n\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<div><\/div>\n<div class=\"produit-description-longue-1\">En cas de probl\u00e8me de connexion et pour optimiser votre navigation sur l\u2019intranet CRMS nous vous conseillons l\u2019utilisation de Mozilla Firefox.<br \/>\nVous pouvez le t\u00e9l\u00e9charger ici\u00a0<a href=\"http:\/\/www.mozilla-europe.org\/fr\" target=\"_blank\" rel=\"noopener\">http:\/\/www.mozilla-europe.org\/fr<\/a><\/div>\n<div class=\"produit-description-longue-1\"><img align=\"left\" \/>Si vous utilisez Internet Explorer\u00a0 merci de lire cette <a href=\"https:\/\/www.crms-care.com\/wp-content\/uploads\/2025\/09\/Design-sans-titre-23.png\" target=\"_blank\" rel=\"noopener\">note<\/a><\/div>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div><div id=\"fws_6adc4a72cec11\" data-midnight=\"\" data-column-margin=\"80px\" class=\"wpb_row vc_row-fluid vc_row inner_row vc_row-o-equal-height vc_row-flex vc_custom_1747353587991 encart-solution\"  style=\"\"><div class=\"row-bg-wrap\"> <div class=\"row-bg\" ><\/div> <\/div><div class=\"row_col_wrap_12_inner col span_12  left\">\n\t<div  class=\"vc_col-sm-3 wpb_column column_container vc_column_container col child_column padding-5-percent force-desktop-text-align-left inherit_tablet inherit_phone\"   data-shadow=\"small_depth\" data-border-radius=\"15px\" data-overlay-color=\"true\" data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" ><div class=\"column-bg-overlay-wrap column-bg-layer\" data-bg-animation=\"none\"><div class=\"column-bg-overlay\"><\/div><div class=\"column-overlay-layer\" style=\"background-color:#ffffff;  opacity: 0.8; \"><\/div><\/div>\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div class=\"img-with-aniamtion-wrap center\" data-max-width=\"125%\" data-max-width-mobile=\"default\" data-shadow=\"none\" data-animation=\"none\" >\n      <div class=\"inner\">\n        <div class=\"hover-wrap\"> \n          <div class=\"hover-wrap-inner\">\n            <img loading=\"lazy\" decoding=\"async\" class=\"img-with-animation skip-lazy\" data-delay=\"0\" height=\"1080\" width=\"1080\" data-animation=\"none\" src=\"https:\/\/www.crms-care.com\/wp-content\/uploads\/2025\/09\/Design-sans-titre-26.png\" alt=\"\" srcset=\"https:\/\/www.crms-care.com\/wp-content\/uploads\/2025\/09\/Design-sans-titre-26.png 1080w, https:\/\/www.crms-care.com\/wp-content\/uploads\/2025\/09\/Design-sans-titre-26-300x300.png 300w, https:\/\/www.crms-care.com\/wp-content\/uploads\/2025\/09\/Design-sans-titre-26-1024x1024.png 1024w, https:\/\/www.crms-care.com\/wp-content\/uploads\/2025\/09\/Design-sans-titre-26-150x150.png 150w, https:\/\/www.crms-care.com\/wp-content\/uploads\/2025\/09\/Design-sans-titre-26-768x768.png 768w, https:\/\/www.crms-care.com\/wp-content\/uploads\/2025\/09\/Design-sans-titre-26-140x140.png 140w, https:\/\/www.crms-care.com\/wp-content\/uploads\/2025\/09\/Design-sans-titre-26-100x100.png 100w, https:\/\/www.crms-care.com\/wp-content\/uploads\/2025\/09\/Design-sans-titre-26-500x500.png 500w, https:\/\/www.crms-care.com\/wp-content\/uploads\/2025\/09\/Design-sans-titre-26-350x350.png 350w, https:\/\/www.crms-care.com\/wp-content\/uploads\/2025\/09\/Design-sans-titre-26-1000x1000.png 1000w, https:\/\/www.crms-care.com\/wp-content\/uploads\/2025\/09\/Design-sans-titre-26-800x800.png 800w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-9 wpb_column column_container vc_column_container col child_column padding-5-percent inherit_tablet inherit_phone\"   data-shadow=\"small_depth\" data-border-radius=\"15px\" data-overlay-color=\"true\" data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" ><div class=\"column-bg-overlay-wrap column-bg-layer\" data-bg-animation=\"none\"><div class=\"column-bg-overlay\"><\/div><div class=\"column-overlay-layer\" style=\"background-color:#ffffff;  opacity: 0.8; \"><\/div><\/div>\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<p>Vous n\u2019\u00eates pas identifi\u00e9,<br \/>\nvous n\u2019avez pas de login et mot de passe,<br \/>\nvous avez perdu votre login et mot de passe,<br \/>\nfaites votre demande :<\/p>\n\t<\/div>\n<\/div>\n\n\n\n\n<div class=\"wpb_text_column wpb_content_element  nouveaute-crms\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<p><a style=\"color: #009fe3; font-weight: bold; text-decoration: underline;\" href=\"mailto:hotline@crms-care.com?subject=Demande%20d%27assistance%20technique&amp;body=Bonjour%20CRMS,%0A%0AJe%20souhaite%20vous%20contacter%20concernant...\">Cliquez ici !<br \/>\n<\/a><\/p>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"Connexion \u00e0 votre espace CRMS Connexion \u00e0 votre espace CRMS En cas de probl\u00e8me de connexion et pour optimiser votre navigation sur l\u2019intranet CRMS nous vous conseillons l\u2019utilisation de Mozilla...","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-7928","page","type-page","status-publish"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Documentation\/ Logiciel - CRMS<\/title>\n<meta name=\"description\" content=\"Acc\u00e9dez \u00e0 la documentation technique, notices utilisateurs et logiciels de supervision des solutions CRMS. 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