{"id":6734,"date":"2025-05-08T02:35:40","date_gmt":"2025-05-08T00:35:40","guid":{"rendered":"http:\/\/www.crms-care.com\/?page_id=6734"},"modified":"2025-06-26T15:52:12","modified_gmt":"2025-06-26T13:52:12","slug":"assistance-technique","status":"publish","type":"page","link":"https:\/\/www.crms-care.com\/en\/assistance-technique\/","title":{"rendered":"Assistance technique"},"content":{"rendered":"\n\t\t<div id=\"fws_6ad804d8b34bd\"  data-column-margin=\"default\" data-midnight=\"dark\" data-top-percent=\"4%\" data-bottom-percent=\"4%\"  class=\"wpb_row vc_row-fluid vc_row full-width-content vc_row-o-equal-height vc_row-flex vc_row-o-content-top fond-form right_padding_4pct left_padding_4pct\"  style=\"padding-top: calc(100vw * 0.04); padding-bottom: calc(100vw * 0.04); \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer using-image\" ><div class=\"row-bg viewport-desktop using-image\"  style=\"background-image: url(https:\/\/www.crms-care.com\/wp-content\/uploads\/2025\/04\/fond-C-n3-2-scaled.png); background-position: center center; background-repeat: no-repeat; \"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-2 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone \"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-8 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone \"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n<div class=\"wpb_text_column wpb_content_element  vc_custom_1750945910856\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<h1 style=\"text-align: center;\"><span style=\"font-size: 30px; color: white;\"><b>Demande d&rsquo;assistance technique<\/b><\/span><\/h1>\n\t<\/div>\n<\/div>\n\n\n\n\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<div class=\"wpb_wrapper\">\n\t\t<div class='fluentform ff-default fluentform_wrapper_5 ffs_default_wrap'><form data-form_id=\"5\" id=\"fluentform_5\" class=\"frm-fluent-form fluent_form_5 ff-el-form-top ff_form_instance_5_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_5_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Formulaire Assistance Technique<\/legend>        <div\n                style=\"display: none!important; position: absolute!important; transform: translateX(1000%)!important;\"\n                class=\"ff-el-group ff-hpsf-container\"\n        >\n            <div class=\"ff-el-input--label asterisk-right\">\n                <label for=\"ff_5_item_sf\" aria-label=\"Updates\">\n                    Updates                <\/label>\n            <\/div>\n            <div class=\"ff-el-input--content\">\n                <input type=\"text\"\n                       name=\"item_5__fluent_sf\"\n                       class=\"ff-el-form-control\"\n                       id=\"ff_5_item_sf\"\n                \/>\n            <\/div>\n        <\/div>\n                <input type=\"hidden\" id=\"__fluent_protection_token_5\" class=\"fluent-form-token-field\" name=\"__fluent_protection_token_5\">\n        <input type='hidden' name='__fluent_form_embded_post_id' value='6734' \/><input type=\"hidden\" id=\"_fluentform_5_fluentformnonce\" name=\"_fluentform_5_fluentformnonce\" value=\"30df9f351c\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/6734\" \/><div data-name=\"ff_cn_id_1\"  class='ff-t-container ff-column-container ff_columns_total_2  '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 49.29%;'><div class='ff-el-group ff-el-form-hide_label ff-readonly'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_5_datetime' aria-label=\"Date\/heure\">Date\/heure<\/label><\/div><div class='ff-el-input--content'><input  aria-label='Date\/heure Use arrow keys to navigate dates. Press enter to select a date.'  aria-haspopup='dialog' data-type-datepicker data-format='d\/m\/Y' type=\"text\" name=\"datetime\" value=\"21\/10\/2026\" id=\"ff_5_datetime\" class=\"ff-el-form-control ff-el-datepicker field\" data-name=\"datetime\"  aria-invalid='false' aria-required=false><\/div><\/div><div class='ff-el-group ff-el-form-hide_label'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_5_input_text_1' aria-label=\"Nom soci\u00e9t\u00e9\">Nom soci\u00e9t\u00e9<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_1\" class=\"ff-el-form-control field\" placeholder=\"Nom soci\u00e9t\u00e9*\" data-name=\"input_text_1\" id=\"ff_5_input_text_1\"  aria-invalid=\"false\" aria-required=false><\/div><\/div><div class='ff-el-group ff-el-form-hide_label'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_5_input_text_15' aria-label=\"N\u00b0 et nom de rue\">N\u00b0 et nom de rue<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_15\" class=\"ff-el-form-control field\" placeholder=\"N\u00b0 et nom de la rue*\" data-name=\"input_text_15\" id=\"ff_5_input_text_15\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group ff-el-form-hide_label'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_5_input_text_3' aria-label=\"Ville\">Ville<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_3\" class=\"ff-el-form-control field\" placeholder=\"Ville*\" data-name=\"input_text_3\" id=\"ff_5_input_text_3\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50.71%;'><div class='ff-el-group ff-el-form-hide_label'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_5_input_text' aria-label=\"Nom du demandeur\">Nom du demandeur<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text\" class=\"ff-el-form-control field\" placeholder=\"Nom du demandeur*\" data-name=\"input_text\" id=\"ff_5_input_text\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group ff-el-form-hide_label'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_5_input_text_2' aria-label=\"Code Postal\">Code Postal<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_2\" class=\"ff-el-form-control field\" placeholder=\"Code Postal*\" data-name=\"input_text_2\" id=\"ff_5_input_text_2\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group ff-el-form-hide_label'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_5_email' aria-label=\"E-mail\">E-mail<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_5_email\" class=\"ff-el-form-control field\" placeholder=\"Email*\" data-name=\"email\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group ff-el-form-hide_label'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_5_numeric_field' aria-label=\"N\u00b0 mobile\">N\u00b0 mobile<\/label><\/div><div class='ff-el-input--content'><input type=\"number\" name=\"numeric_field\" id=\"ff_5_numeric_field\" class=\"ff-el-form-control field\" placeholder=\"N\u00b0 mobile*\" data-name=\"numeric_field\" inputmode=\"numeric\" step=\"any\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><div class='ff-el-group  ff-custom_html etablissement' tabindex='-1' data-name=\"custom_html-5_1\" ><p style=\"color: white;font-size: 16px\"><strong>Etablissement concern\u00e9 :<\/strong><\/p><\/div><div data-name=\"ff_cn_id_2\"  class='ff-t-container ff-column-container ff_columns_total_2  '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><div class='ff-el-group ff-el-form-hide_label'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_5_input_text_10' aria-label=\"Nom\">Nom<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_10\" class=\"ff-el-form-control field\" placeholder=\"Nom*\" data-name=\"input_text_10\" id=\"ff_5_input_text_10\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group ff-el-form-hide_label'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_5_input_text_12' aria-label=\"Ville\">Ville<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_12\" class=\"ff-el-form-control field\" placeholder=\"Ville*\" data-name=\"input_text_12\" id=\"ff_5_input_text_12\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group ff-el-form-hide_label'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_5_input_text_11' aria-label=\"Code Postal\">Code Postal<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_11\" class=\"ff-el-form-control field\" placeholder=\"Code Postal*\" data-name=\"input_text_11\" id=\"ff_5_input_text_11\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group ff-el-form-hide_label'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_5_input_text_19' aria-label=\"Saisie de texte\">Saisie de texte<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_19\" class=\"ff-el-form-control\" placeholder=\"N\u00b0 de r\u00e9f\u00e9rence \/ commande\" data-name=\"input_text_19\" id=\"ff_5_input_text_19\"  aria-invalid=\"false\" aria-required=false><\/div><\/div><\/div><\/div><div class='ff-el-group ff-el-form-hide_label'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_5_dropdown' aria-label=\"S\u00e9lectionnez l\u2019objet de votre demande d\u2019assistance technique\">S\u00e9lectionnez l\u2019objet de votre demande d\u2019assistance technique<\/label><\/div><div class='ff-el-input--content'><select name=\"dropdown\" id=\"ff_5_dropdown\" class=\"ff-el-form-control field\" data-name=\"dropdown\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=true><option value=\"\">S\u00e9lectionnez l\u2019objet de votre demande d\u2019assistance technique*<\/option><option value=\"sav\"  selected>Demande de retour SAV<\/option><option value=\"intervention\"  >Demande d'intervention<\/option><option value=\"mise_en_service\"  >Demande de mise en service<\/option><option value=\"Pr\u00e9 visite\"  >Demande de pr\u00e9 visite<\/option><\/select><\/div><\/div><div class='ff-el-group  ff-custom_html has-conditions' tabindex='-1' data-name=\"custom_html-5_2\" ><p><span style=\"color: #ffffff\">Merci de remplir et joindre ce document dans votre demande :<\/span><\/p>\n<p style=\"text-align: center\"><span style=\"color: #58c2f0\"><a style=\"color: #58c2f0;font-weight: bold;text-decoration: underline\" href=\"https:\/\/www.crms-care.com\/wp-content\/uploads\/2026\/08\/retour_sav_interactif.pdf\" target=\"_blank\" rel=\"noopener\"> T\u00e9l\u00e9charger le formulaire de retour SAV (PDF) <\/a><\/span><\/p><\/div><div class='ff-el-group  ff-custom_html has-conditions info-produit' tabindex='-1' data-name=\"custom_html-5_3\" ><p style=\"color: white;font-size:16px\"><b>Informations produits :<\/b><\/p><\/div><div data-name=\"ff_cn_id_3\"  class='ff-t-container ff-column-container ff_columns_total_2  '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><div class='ff-el-group ff-el-form-hide_label has-conditions'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_5_input_text_5' aria-label=\"N\u00b0 de S\u00e9rie\">N\u00b0 de S\u00e9rie<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_5\" class=\"ff-el-form-control field\" placeholder=\"N\u00b0 de S\u00e9rie\" data-name=\"input_text_5\" id=\"ff_5_input_text_5\"  aria-invalid=\"false\" aria-required=false><\/div><\/div><div class='ff-el-group ff-el-form-hide_label has-conditions'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_5_input_text_8' aria-label=\"D\u00e9signation\">D\u00e9signation<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_8\" class=\"ff-el-form-control field\" placeholder=\"D\u00e9signation*\" data-name=\"input_text_8\" id=\"ff_5_input_text_8\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group ff-el-form-hide_label has-conditions'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_5_input_text_9' aria-label=\"Quantit\u00e9 retourn\u00e9e\">Quantit\u00e9 retourn\u00e9e<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_9\" class=\"ff-el-form-control field\" placeholder=\"Quantit\u00e9 retourn\u00e9e*\" data-name=\"input_text_9\" id=\"ff_5_input_text_9\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group ff-el-form-hide_label has-conditions'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_5_input_text_6' aria-label=\"R\u00e9f\u00e9rence\">R\u00e9f\u00e9rence<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_6\" class=\"ff-el-form-control field\" placeholder=\"R\u00e9f\u00e9rence\" data-name=\"input_text_6\" id=\"ff_5_input_text_6\"  aria-invalid=\"false\" aria-required=false><\/div><\/div><div class='ff-el-group ff-el-form-hide_label has-conditions'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_5_input_text_16' aria-label=\"N\u00b0 de bon de livraison concern\u00e9\">N\u00b0 de bon de livraison concern\u00e9<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_16\" class=\"ff-el-form-control field\" placeholder=\"N\u00b0 de bon de livraison concern\u00e9\" data-name=\"input_text_16\" id=\"ff_5_input_text_16\"  aria-invalid=\"false\" aria-required=false><\/div><\/div><div class='ff-el-group ff-el-form-hide_label has-conditions'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_5_dropdown_1' aria-label=\"Sous garantie (1)\">Sous garantie (1)<\/label><\/div><div class='ff-el-input--content'><select name=\"dropdown_1\" id=\"ff_5_dropdown_1\" class=\"ff-el-form-control field\" data-name=\"dropdown_1\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=true><option value=\"\">Sous garantie (1)*<\/option><option value=\"Oui\"  >Oui<\/option><option value=\"Non\"  >Non<\/option><\/select><\/div><\/div><\/div><\/div><div data-name=\"ff_cn_id_4\"  class='ff-t-container ff-column-container ff_columns_total_1  '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 100%;'><div class='ff-el-group ff-el-form-hide_label has-conditions'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_5_description' aria-label=\"Dysfonctionnement constat\u00e9\">Dysfonctionnement constat\u00e9<\/label><\/div><div class='ff-el-input--content'><textarea aria-invalid=\"false\" aria-required=true name=\"description\" id=\"ff_5_description\" class=\"ff-el-form-control field\" placeholder=\"Dysfonctionnement constat\u00e9*\" rows=\"4\" cols=\"2\" data-name=\"description\" ><\/textarea><\/div><\/div><div class='ff-el-group  ff-custom_html has-conditions field-italique' tabindex='-1' data-name=\"custom_html-5_4\" ><p style=\"color: white\"><i><span style=\"font-weight: 400;font-size: 16px\">(1) Nos produits sont garantis suivant nos conditions g\u00e9n\u00e9rales de vente, consultables <a href=\"https:\/\/www.crms-care.com\/conditions-generales-de-vente\/\" target=\"_blank\" rel=\"noopener\">ici<\/a><\/span><\/i><\/p><\/div><div class='ff-el-group  ff-custom_html has-conditions' tabindex='-1' data-name=\"custom_html-5_5\" ><p style=\"color: white\"><span style=\"font-weight: 400;font-size: 16px\">Avant d'effectuer votre demande, pensez \u00e0 v\u00e9rifier les alimentations 220 volts, les alimentations secondaires ainsi que\u00a0les\u00a0connexions.<\/span><\/p><\/div><\/div><\/div><div class='ff-el-group ff-el-form-hide_label has-conditions'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_5_description_1' aria-label=\"Dysfonctionnement constat\u00e9\">Dysfonctionnement constat\u00e9<\/label><\/div><div class='ff-el-input--content'><textarea aria-invalid=\"false\" aria-required=true name=\"description_1\" id=\"ff_5_description_1\" class=\"ff-el-form-control field\" placeholder=\"Dysfonctionnement constat\u00e9*\" rows=\"7\" cols=\"2\" data-name=\"description_1\" ><\/textarea><\/div><\/div><div class='ff-el-group  ff-custom_html has-conditions' tabindex='-1' data-name=\"custom_html-5_6\" ><p style=\"color: white;font-size: 16px\">Le mat\u00e9riel CRMS est garanti pi\u00e8ces et main d'\u0153uvre en nos laboratoires, toute intervention durant la p\u00e9riode de garantie fera l'objet d'une facturation de d\u00e9placement et de la main d\u2019\u0153uvre.<br \/>Dans le cas de remplacement de mat\u00e9riel (non garanti), les r\u00e9f\u00e9rences<br \/>des pi\u00e8ces remplac\u00e9es seront mentionn\u00e9es sur le rapport d\u2019intervention et les pi\u00e8ces seront factur\u00e9es. <a style=\"color: white;text-decoration: underline\" href=\"http:\/\/www.crms91.com\/html\/CGV.php\">Vous pouvez consulter nos CGV.<\/a><\/p><\/div><div class='ff-el-group ff-el-form-hide_label has-conditions other-field'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label  aria-label=\"J&#039;accepte les conditions de garantie suivant vos CGV\">J'accepte les conditions de garantie suivant vos CGV<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=checkbox_2_72f84f47164ecd98f8010081384d6171><input  type=\"checkbox\" name=\"checkbox_2[]\" data-name=\"checkbox_2\" class=\"ff-el-form-check-input ff-el-form-check-checkbox\" value=\"J&#039;accepte les conditions de garantie suivant vos CGV*\"  id='checkbox_2_72f84f47164ecd98f8010081384d6171' aria-label='J&#039;accepte les conditions de garantie suivant vos CGV*' aria-invalid='false' aria-required=true> <span>J'accepte les conditions de garantie suivant vos CGV*<\/span><\/label><\/div><\/div><\/div><div class='ff-el-group  ff-custom_html has-conditions' tabindex='-1' data-name=\"custom_html-5_7\" ><p style=\"color: white;font-size: 16px;font-weight:600\">Je confirme :<\/p><\/div><div class='ff-el-group ff-el-form-hide_label has-conditions other-field'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label  aria-label=\"que les prestations \u00e0 notre charge ont bien \u00e9t\u00e9 r\u00e9alis\u00e9es, que les donn\u00e9es de programmation ont \u00e9t\u00e9 valid\u00e9es avec l&#039;utilisateur.\">que les prestations \u00e0 notre charge ont bien \u00e9t\u00e9 r\u00e9alis\u00e9es, que les donn\u00e9es de programmation ont \u00e9t\u00e9 valid\u00e9es avec l'utilisateur.<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=checkbox_3_0a2628042a788baf3e00cc29c111ff19><input  type=\"checkbox\" name=\"checkbox_3[]\" data-name=\"checkbox_3\" class=\"ff-el-form-check-input ff-el-form-check-checkbox\" value=\"que les prestations \u00e0 notre charge ont bien \u00e9t\u00e9 r\u00e9alis\u00e9es, que les donn\u00e9es de programmation ont \u00e9t\u00e9 valid\u00e9es avec l&#039;utilisateur.*\"  id='checkbox_3_0a2628042a788baf3e00cc29c111ff19' aria-label='que les prestations \u00e0 notre charge ont bien \u00e9t\u00e9 r\u00e9alis\u00e9es, que les donn\u00e9es de programmation ont \u00e9t\u00e9 valid\u00e9es avec l&#039;utilisateur.*' aria-invalid='false' aria-required=true> <span>que les prestations \u00e0 notre charge ont bien \u00e9t\u00e9 r\u00e9alis\u00e9es, que les donn\u00e9es de programmation ont \u00e9t\u00e9 valid\u00e9es avec l'utilisateur.*<\/span><\/label><\/div><\/div><\/div><div class='ff-el-group  ff-custom_html has-conditions' tabindex='-1' data-name=\"custom_html-5_8\" ><p style=\"color: white;font-size: 16px\">Dans le cas o\u00f9 les prestations \u00e0 notre charge ne seraient pas r\u00e9alis\u00e9es le jour de la mise en service, la ou les interventions suppl\u00e9mentaires nous seront factur\u00e9es par CRMS.<\/p><\/div><div class='ff-el-group ff-el-form-hide_label has-conditions other-field'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label  aria-label=\"que les administrateurs du syst\u00e8me seront disponibles pour le module de formation\">que les administrateurs du syst\u00e8me seront disponibles pour le module de formation<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=checkbox_4_6b77ea029148da0b5b26775891eee5f1><input  type=\"checkbox\" name=\"checkbox_4[]\" data-name=\"checkbox_4\" class=\"ff-el-form-check-input ff-el-form-check-checkbox\" value=\"que les administrateurs du syst\u00e8me seront disponibles pour le module de formation.*\"  id='checkbox_4_6b77ea029148da0b5b26775891eee5f1' aria-label='que les administrateurs du syst\u00e8me seront disponibles pour le module de formation.*' aria-invalid='false' aria-required=true> <span>que les administrateurs du syst\u00e8me seront disponibles pour le module de formation.*<\/span><\/label><\/div><\/div><\/div><div class='ff-el-group ff-el-form-hide_label has-conditions'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_5_dropdown_2' aria-label=\"Choisissez le d\u00e9partement de votre installation\">Choisissez le d\u00e9partement de votre installation<\/label><\/div><div class='ff-el-input--content'><select name=\"dropdown_2\" id=\"ff_5_dropdown_2\" class=\"ff-el-form-control field\" data-name=\"dropdown_2\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=true><option value=\"\">Choisissez le d\u00e9partement de votre installation*<\/option><option value=\"01 - Ain\"  >01 - Ain<\/option><option value=\"02 - Aisne\"  >02 - Aisne<\/option><option value=\"03 - Allier\"  >03 - Allier<\/option><option value=\"04 - Alpes-de-Haute-Provence\"  >04 - Alpes-de-Haute-Provence<\/option><option value=\"05 - Hautes-Alpes\"  >05 - Hautes-Alpes<\/option><option value=\"06 - Alpes-Maritimes\"  >06 - Alpes-Maritimes<\/option><option value=\"07 - Ard\u00e8che\"  >07 - Ard\u00e8che<\/option><option value=\"08 - Ardennes\"  >08 - Ardennes<\/option><option value=\"09 - Ari\u00e8ge\"  >09 - Ari\u00e8ge<\/option><option value=\"10 - Aube\"  >10 - Aube<\/option><option value=\"11 - Aude\"  >11 - Aude<\/option><option value=\"12 - Aveyron\"  >12 - Aveyron<\/option><option value=\"13 - Bouches-du-Rh\u00f4ne\"  >13 - Bouches-du-Rh\u00f4ne<\/option><option value=\"14 - Calvados\"  >14 - Calvados<\/option><option value=\"15 - Cantal\"  >15 - Cantal<\/option><option value=\"16 - Charente\"  >16 - Charente<\/option><option value=\"17 - Charente-Maritime\"  >17 - Charente-Maritime<\/option><option value=\"18 - Cher\"  >18 - Cher<\/option><option value=\"19 - Corr\u00e8ze\"  >19 - Corr\u00e8ze<\/option><option value=\"2A - Corse-du-Sud\"  >2A - Corse-du-Sud<\/option><option value=\"2B - Haute-Corse\"  >2B - Haute-Corse<\/option><option value=\"21 - C\u00f4te-d&#039;Or\"  >21 - C\u00f4te-d'Or<\/option><option value=\"22 - C\u00f4tes-d&#039;Armor\"  >22 - C\u00f4tes-d'Armor<\/option><option value=\"23 - Creuse\"  >23 - Creuse<\/option><option value=\"24 - Dordogne\"  >24 - Dordogne<\/option><option value=\"25 - Doubs\"  >25 - Doubs<\/option><option value=\"26 - Dr\u00f4me\"  >26 - Dr\u00f4me<\/option><option value=\"27 - Eure\"  >27 - Eure<\/option><option value=\"28 - Eure-et-Loir\"  >28 - Eure-et-Loir<\/option><option value=\"29 - Finist\u00e8re\"  >29 - Finist\u00e8re<\/option><option value=\"30 - Gard\"  >30 - Gard<\/option><option value=\"31 - Haute-Garonne\"  >31 - Haute-Garonne<\/option><option value=\"32 - Gers\"  >32 - Gers<\/option><option value=\"33 - Gironde\"  >33 - Gironde<\/option><option value=\"34 - H\u00e9rault\"  >34 - H\u00e9rault<\/option><option value=\"35 - Ille-et-Vilaine\"  >35 - Ille-et-Vilaine<\/option><option value=\"36 - Indre\"  >36 - Indre<\/option><option value=\"37 - Indre-et-Loire\"  >37 - Indre-et-Loire<\/option><option value=\"38 - Is\u00e8re\"  >38 - Is\u00e8re<\/option><option value=\"39 - Jura\"  >39 - Jura<\/option><option value=\"40 - Landes\"  >40 - Landes<\/option><option value=\"41 - Loir-et-Cher\"  >41 - Loir-et-Cher<\/option><option value=\"42 - Loire\"  >42 - Loire<\/option><option value=\"43 - Haute-Loire\"  >43 - Haute-Loire<\/option><option value=\"44 - Loire-Atlantique\"  >44 - Loire-Atlantique<\/option><option value=\"45 - Loiret\"  >45 - Loiret<\/option><option value=\"46 - Lot\"  >46 - Lot<\/option><option value=\"47 - Lot-et-Garonne\"  >47 - Lot-et-Garonne<\/option><option value=\"48 - Loz\u00e8re\"  >48 - Loz\u00e8re<\/option><option value=\"49 - Maine-et-Loire\"  >49 - Maine-et-Loire<\/option><option value=\"50 - Manche\"  >50 - Manche<\/option><option value=\"51 - Marne\"  >51 - Marne<\/option><option value=\"52 - Haute-Marne\"  >52 - Haute-Marne<\/option><option value=\"53 - Mayenne\"  >53 - Mayenne<\/option><option value=\"54 - Meurthe-et-Moselle\"  >54 - Meurthe-et-Moselle<\/option><option value=\"55 - Meuse\"  >55 - Meuse<\/option><option value=\"56 - Morbihan\"  >56 - Morbihan<\/option><option value=\"57 - Moselle\"  >57 - Moselle<\/option><option value=\"58 - Ni\u00e8vre\"  >58 - Ni\u00e8vre<\/option><option value=\"59 - Nord\"  >59 - Nord<\/option><option value=\"60 - Oise\"  >60 - Oise<\/option><option value=\"61 - Orne\"  >61 - Orne<\/option><option value=\"62 - Pas-de-Calais\"  >62 - Pas-de-Calais<\/option><option value=\"63 - Puy-de-D\u00f4me\"  >63 - Puy-de-D\u00f4me<\/option><option value=\"64 - Pyr\u00e9n\u00e9es-Atlantiques\"  >64 - Pyr\u00e9n\u00e9es-Atlantiques<\/option><option value=\"65 - Hautes-Pyr\u00e9n\u00e9es\"  >65 - Hautes-Pyr\u00e9n\u00e9es<\/option><option value=\"66 - Pyr\u00e9n\u00e9es-Orientales\"  >66 - Pyr\u00e9n\u00e9es-Orientales<\/option><option value=\"67 - Bas-Rhin\"  >67 - Bas-Rhin<\/option><option value=\"68 - Haut-Rhin\"  >68 - Haut-Rhin<\/option><option value=\"69 - Rh\u00f4ne\"  >69 - Rh\u00f4ne<\/option><option value=\"70 - Haute-Sa\u00f4ne\"  >70 - Haute-Sa\u00f4ne<\/option><option value=\"71 - Sa\u00f4ne\"  >71 - Sa\u00f4ne<\/option><option value=\"72 - Sarthe\"  >72 - Sarthe<\/option><option value=\"73 - Savoie\"  >73 - Savoie<\/option><option value=\"74 - Haute-Savoie\"  >74 - Haute-Savoie<\/option><option value=\"75001 - Paris 1er\"  >75001 - Paris 1er<\/option><option value=\"75002 - Paris 2e\"  >75002 - Paris 2e<\/option><option value=\"75003 - Paris 3e\"  >75003 - Paris 3e<\/option><option value=\"75004 - Paris 4e\"  >75004 - Paris 4e<\/option><option value=\"75005 - Paris 5e\"  >75005 - Paris 5e<\/option><option value=\"75006 - Paris 6e\"  >75006 - Paris 6e<\/option><option value=\"75007 - Paris 7e\"  >75007 - Paris 7e<\/option><option value=\"75008 - Paris 8e\"  >75008 - Paris 8e<\/option><option value=\"75009 - Paris 9e\"  >75009 - Paris 9e<\/option><option value=\"75010 - Paris 10e\"  >75010 - Paris 10e<\/option><option value=\"75011 - Paris 11e\"  >75011 - Paris 11e<\/option><option value=\"75012 - Paris 12e\"  >75012 - Paris 12e<\/option><option value=\"75013 - Paris 13e\"  >75013 - Paris 13e<\/option><option value=\"75014 - Paris 14e\"  >75014 - Paris 14e<\/option><option value=\"75015 - Paris 15e\"  >75015 - Paris 15e<\/option><option value=\"75016 - Paris 16e\"  >75016 - Paris 16e<\/option><option value=\"75017 - Paris 17e\"  >75017 - Paris 17e<\/option><option value=\"75018 - Paris 18e\"  >75018 - Paris 18e<\/option><option value=\"75019 - Paris 19e\"  >75019 - Paris 19e<\/option><option value=\"75020 - Paris 20e\"  >75020 - Paris 20e<\/option><option value=\"76 - Seine-Maritime\"  >76 - Seine-Maritime<\/option><option value=\"77 - Seine-et-Marne\"  >77 - Seine-et-Marne<\/option><option value=\"78 - Yvelines\"  >78 - Yvelines<\/option><option value=\"79 - Deux-S\u00e8vres\"  >79 - Deux-S\u00e8vres<\/option><option value=\"80 - Somme\"  >80 - Somme<\/option><option value=\"81 - Tarn\"  >81 - Tarn<\/option><option value=\"82 - Tarn-et-Garonne\"  >82 - Tarn-et-Garonne<\/option><option value=\"83 - Var\"  >83 - Var<\/option><option value=\"84 - Vaucluse\"  >84 - Vaucluse<\/option><option value=\"85 - Vend\u00e9e\"  >85 - Vend\u00e9e<\/option><option value=\"86 - Vienne\"  >86 - Vienne<\/option><option value=\"87 - Haute-Vienne\"  >87 - Haute-Vienne<\/option><option value=\"88 - Vosges\"  >88 - Vosges<\/option><option value=\"89 - Yonne\"  >89 - Yonne<\/option><option value=\"90 - Territoire-de-Belfort\"  >90 - Territoire-de-Belfort<\/option><option value=\"91 - Essonne\"  >91 - Essonne<\/option><option value=\"92 - Hauts-de-Seine\"  >92 - Hauts-de-Seine<\/option><option value=\"93 - Seine-Saint-Denis\"  >93 - Seine-Saint-Denis<\/option><option value=\"94 - Val-de-Marne\"  >94 - Val-de-Marne<\/option><option value=\"95 - Val-d&#039;Oise\"  >95 - Val-d'Oise<\/option><\/select><\/div><\/div><div class='ff-el-group has-conditions last-field'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_5_input_text_14' aria-label=\"Si cette demande concerne un logiciel CRMS, pr\u00e9cisez le nom exact de la licence\">Si cette demande concerne un logiciel CRMS, pr\u00e9cisez le nom exact de la licence<\/label><\/div><div 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