{"id":13697,"date":"2026-10-20T15:38:01","date_gmt":"2026-10-20T13:38:01","guid":{"rendered":"https:\/\/www.crms-care.com\/?page_id=13697"},"modified":"2026-10-21T00:24:39","modified_gmt":"2026-10-20T22:24:39","slug":"ipcare-systeme-d-appel-malade","status":"publish","type":"page","link":"https:\/\/www.crms-care.com\/en\/ipcare-systeme-d-appel-malade\/","title":{"rendered":"IPCARE"},"content":{"rendered":"
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New<\/span><\/b> Nurse call with no break in the chain<\/span><\/p>\n\t<\/div>\n<\/div>\n\n\n\n

IPCARE, the nurse call system that frees up time for care<\/h1>\n
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For care homes, clinics and healthcare facilities. IPCARE is the heart of CRMS nurse call systems. The platform brings together resident calls, technical alarms and safety alerts, then instantly notifies the caregiver in charge of the area, wherever they are.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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Instant location<\/div>\n
Every call is shown on the floor plan: the caregiver goes straight to the right room.<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t
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More time for care<\/div>\n
Fewer unnecessary trips, lower operating costs.<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t
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Data-driven management<\/div>\n
Response times and peak hours in visual dashboards.<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t
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Interoperable<\/div>\n
Works with your existing DECT phones, pagers and IP network.<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t
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WHAT IS IPCARE?<\/strong><\/span><\/p>\n\t<\/div>\n<\/div>\n\n\n\n\n

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Une plateforme pens\u00e9e pour
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IPCARE is the supervision platform for CRMS nurse call systems.<\/strong> It centralises resident and patient calls, technical alarms and safety alerts, then forwards them to the right caregivers on supervision screens, corridor displays, DECT phones, pagers or smartphones.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t

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Caregivers & nurse coordinators<\/h3>\n

Fewer unnecessary alarms, clear alerts on your phone, more time with residents.<\/p>\n<\/div>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t

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Care home management<\/h3>\n

Measured response times and reports to manage quality and reassure families.<\/p>\n<\/div>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t

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Technical services<\/h3>\n

Un seul outil pour l’appel malade, les alarmes techniques et le PTI. Configuration intuitive, maintenance simplifi\u00e9e.<\/p>\n<\/div>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t

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Engineering consultants<\/h3>\n

Maximum interoperability: an open architecture that is easy to specify, and experts who reply within 48 hours.<\/p>\n<\/div>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t

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EVERYDAY BENEFITS<\/strong><\/span><\/p>\n\t<\/div>\n<\/div>\n\n\n\n\n

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What IPCARE changes in
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Every alert to the right person
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Notifications are sent by group and by area. Each caregiver only receives the alerts that concern them: fewer interruptions, more attention for residents.<\/span><\/p>\n<\/div>\n

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A call is not an emergency<\/strong><\/h3>\n\t<\/div>\n<\/div>\n\n\n\n\n
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Emergency, call, fall, wandering, presence: each type of alert has its own colour, and distinct ringtones signal calls, emergencies, presence and acknowledgements. Caregivers know instantly what to prioritise.<\/span><\/p>\n

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Only one caregiver responds
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Until a call is taken, the alert keeps repeating. As soon as a caregiver accepts it in the mobile app, the group is notified and the repetition stops: colleagues stay available for other residents.<\/span><\/p>\n

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Every intervention logged
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Caregivers identify themselves in one tap, on their smartphone or on a workstation in the facility. Every action (intervention, lifting assistance, presence) is logged, time-stamped, attributed to the caregiver and available in custom reports.<\/p>\n

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Residents and caregivers protected
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Fall and wandering detection for residents, lone worker protection and an SOS button available in one press, even when the phone is locked.<\/span><\/p>\n

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A system that monitors itself<\/strong><\/h3>\n\t<\/div>\n<\/div>\n\n\n\n\n
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Lost connection, low batteries, inactive equipment: the technical team is alerted automatically, before the problem affects care.<\/span><\/p>\n<\/div>\n

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HOW IT WORKS<\/strong><\/span><\/p>\n\t<\/div>\n<\/div>\n\n\n\n\n

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From resident call to response,
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The resident calls<\/h3>\n

Using their call handset, a wall button or a bathroom pull cord.<\/p>\n<\/div>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t

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IPCARE locates the call<\/h3>\n

The room lights up in colour on the 2D floor plan, on the corridor displays and in the app.<\/p>\n<\/div>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t

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The right caregiver is notified<\/h3>\n

On their DECT phone, pager or the IPCARE mobile app, even with the screen locked: room, resident and call type are shown straight away.<\/p>\n<\/div>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t

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They respond, everything is logged<\/h3>\n

Accepting the call and identifying themselves is done from the notification, without opening the app. The intervention is time-stamped and attributed to the caregiver.<\/p>\n<\/div>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t

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IPCARE MOBILE APP
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Notifications, call handling and supervision, in the caregiver\u2019s pocket
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